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Cancellation and Refund Policy for Meet5 Club

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Last updated: 3/03/2025

Welcome to Meet5 Club! We are committed to ensuring satisfaction for all our members. Below you will find our cancellation and refund policy for subscriptions and dinner events.

1. Subscription Cancellations

Annual Subscription:

  • Cancellation: Subscribers may cancel their annual subscription at any time. However, to discourage short-term memberships that disrupt our planning, the annual subscription fee is non-refundable.

  • Pro-Rata Refund: In exceptional circumstances, such as serious illness or relocation, we may offer a pro-rata refund. Such refunds are discretionary and require submission of supporting documentation.

Monthly Subscription:

  • Cancellation: You can cancel your monthly subscription at any time. The cancellation will take effect at the end of the current billing cycle, and you will not be charged for subsequent months.

  • Refunds: No refunds will be issued for months partially completed, but no future charges will be applied once the subscription is canceled.

2. Dinner Event Cancellations and Refunds

  • Cancellation by Member:

    • More than 48 hours before the event: Full refund or credit towards a future event.

    • Less than 48 hours before the event: No refund due to costs incurred; however, a credit towards a future dinner may be considered on a case-by-case basis.

  • Cancellation by Meet5 Club:

    • If an event is canceled due to unforeseen circumstances, such as venue issues or severe weather, members will receive a full refund or the option to transfer their ticket to another event.

  • No-Show Policy:

    • Failure to attend an event without prior notification will result in the forfeiture of the registration fee. Exceptions may be made in cases of emergencies, with documentation required.

3. Processing of Refunds

  • All refunds will be processed within 14 business days of the cancellation request or event cancellation notice. Refunds will be issued to the original method of payment unless otherwise requested and agreed upon.

4. Changes to This Policy

  • Meet5 Club reserves the right to modify this cancellation and refund policy at any time. Changes will be posted on our website and effective immediately upon posting.

 

We encourage our members to review the cancellation policy frequently to understand their rights and obligations. If you have questions or need assistance with a cancellation or refund, please contact our support team at hello@meet5.club.

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